Support & Contact

Your Security is Our Priority

Whether you’re reporting a technical issue, upgrading your existing system, or exploring new ways to protect your space, our dedicated team is always here to help. At Citadel, responsive service isn’t just a promise, it’s a core part of who we are. From the moment you reach out, you can expect knowledgeable support, clear communication, and a commitment to solving your issue quickly and professionally. Your safety and satisfaction are always our top priority.

Technical Support

System troubleshooting, remote access, and sensor diagnostics.

Billing & Account

Invoice questions, account updates, and service changes.

Sales Inquiries

Quotes, product information, and custom security solutions.